Privacy Policy

Gwent Groundworks customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Telephone

01633 904 799

Email

gwentgroundworks@outlook.com

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • Names and contact details
  • Addresses
  • Usage data (including information about how you interact with and use our website, products and services)
  • Website user information

We collect or use the following personal information for information updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Website and app user journey information

We collect or use the following personal information to comply with legal requirements:

  • Name
  • Contact information

We collect or use the following personal information to protect client welfare:

  • Names and contact information

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to comply with legal requirements:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information to protect client welfare are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you
  • Providers of marketing lists and other personal information
  • Suppliers and service providers

How long we keep information

For however long the customer chooses to work with us and for marketing purposes. We may retain data beyond 12 months, for sales and marketing purposes only.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint